Western Star Property Group

I’m feeling sorry and running like a headless chicken after buying from Bathla!!! Bought a townhouse in February 2022 and reported some major issues then, including the issue of Kitchen benchtop (Island bench is 20mm and to make it 40 mm (promised in specifications) it’s filled with a different colour and type of stone). Its been almost an year now and they still can’t fix it. After heaps of follow ups it’s been proposed to fix the following way: “Removal of the said benchtop, where the stone mason will remove the benchtop and take it back to their factory to carry out the required works and bring the benchtop back and reinstate it. “ How can they expect us to stop cooking for weeks? I was warned by my friends not to buy Bathla but became positive after the sales person assured me about improved quality. Unfortunately I was wrong and it’s the biggest mistake of my life.The quality is so pathetic that the façade also got cracks after couple of months. The door lock was free, scratches on sliding door glass, and so many that I can’t count here.When reported the facade issue, a painter (not renderer) filled those and it’s prominently visible. God knows what will happen to this. Even their issue remediation process is driving me crazy as the issuers are thrown in different people courts and I’m feeling literately harassed while interacting for Bathla’s fault. I feel like I bought harassment by paying for it. Me and my family have spent too much time in writing emails, reporting issues and attending to their tradesperson every now and then, the time we could have spent together and enjoy the new house. It’s too unprofessional way of handling and fixing issues. They’re still harassing me by giving me an ultimatum to either get it fixed their proposed way before Christmas or forget it.

Munish KhandujaGoogle

It has been an absolute pleasure working with Narender to own my first apartment in Sydney. You have been very responsive and prompt in providing all requested information as and when I have needed. You have been very patient in trying to help me get to a good price for the apartment that matches up to my needs and finances. Needless to mention that ultimately it has led me to own a fabulously constructed well designed apartment in a well sought out area in Sydney. Thanks for all the help and I will certainly recommend my friends to contact you and take a look at some of the apartments at Bathla.

Mithun DaniGoogle

Harish Saini from Bathla was extremely helpful from the start until the closure and even after settlement. Bathla & Western Sydney property group have a huge office with very friendly professionals ready to help you with any query. Its very easy to talk to them and you get a prompt response from them. They were in constant touch with me throughout the time and has provided all great details I must know, which is perfect customer obsession !! Construction quality is good, prices are reasonable. Take it location or construction material or the design, Bathla is very picky and its nice. Harish didnt hesitate to show the property as many times as we asked, helped us make a decision, didnt make any false assumptions or promises, he was very supportive and helpful. Thank you very much Harish Saini !!

Sheik SaleemGoogle