Twig Real Estate - MELBOURNE

This is a first; just got off the phone with Annamarie. The number was on add along side her colleagues number Robert. Called her; she was short and unpleasant however, I understood as it was 7.45pm and I had called maybe when she was busy. I then called her colleagues number, she answered the phone and went "mate do you always call people at 8pm in the night". some context not everyone works 9-5 and ive had very kind agents pick up the phone much later and assist me in buying properties, usually high performing agents call me and are open for calls during very late hours or at worst politely say they are unavailable. This was indeed the first. She was extremely rude and unprofessional. If this is the attitude she comes to work with, she will loose potential buyers. Pretty poor performance, without even having to engage with the company for more than 60seconds shes left a lasting impression. Management that cares for company growth should take these comments seriously and review this type of behaviour. PS if you dont want people to call you, switch off your work phone or simply dont answer.

Truthaboveall icdatGoogle

AVOID at all costs!! Engaged Annamaria to be the selling agent for my property and she was unresponsive, evasive and unprofessional. My property was not sold after 3-4 months and she failed to provide updates over this period of time. She has an avoidance mentality and does not respond to phone calls, text messages nor emails when things go south. Engages in dubious sales tactic by luring you in with a no fee, no charge, off market advertising. Mysterious buyers then appear when pulling out of the arrangement but never materialise into an actual sale. Advise all customers to BEWARE when dealing with her!

Ethan CheowGoogle

If you're looking for an agent who genuinely cares, Annamaria is the one! Annamaria was an absolute pleasure to work with! She helped us buy through a buyer’s agent and was incredibly responsive, courteous, and helpful every step of the way. Her professionalism and attention to detail made the process smooth and stress-free. She was always available to answer our questions and ensured everything was handled efficiently. We truly appreciated her dedication and support throughout the journey. If you're looking for an agent who genuinely cares, Annamaria is the one!

Jamie CarnarvonGoogle