Top Pacific Property Service - Sydney

If i could give them a minus star,i will. We renting property on top garden 3 bedroom 2 bathroom with a water damage condition from may 2023-2025 . 1. One of us using a bath tuh on the second bathroom,and the water start leaking through all the vinyl, the plumber said there’s no pipe inside that’s why the water leaking everywhere and you know? The plumber just make a big hole on the wall and didnt close it until may 2024 (from 2023 november) and we do follow up this issue as well through this agent 2. We asking about the vinyl since the weather in sydney is a bit uncertain sometimes it’s very hot but sometimes it’s raining all the vinyl with the water damage start to gaping (on november 2024 i think) we do tell the agent,but there’s no reply,no response,they do nothing :) 3. Since we have a water condition and humidity of the house also bad, the ceiling start to showing moldy (it’s natural) notike we caused it anyway, we try to clean it, but then of course everytime we clean it rhe paint got thinner and thinner. (They charge us around $1045) 4. Since we complaining about gaping and the roaches in the building that been there before we’re living but there’s no response very very slow 5. We try to go to their office,in this address, there’s no office :) feeling like they scammed us 6.if u renting with this property agent, they didnt solve your problem we also do ask to move out earlier but their response is very shit very slow everytime one of us want to talk with their manager about this they never give us a chance only once but they didnt want to hear our problem what their answer is just “it’s okay its not a big deal” but,if it’s about your bond money and how much they can take from you, they’ll take it very fast from you 😏

Seren SulistyoGoogle

If i could rate this agency as 0 i would not give a 1 star. Their building in Hurstville is the worst, even if its new its rubish, dont get fulled by the agents trying to sell. Has also embeded electricity so you cannot change and your bills will be higher than normal. Be careful if leasing take photos of every damage as at the end they will hold your bond and make sure you pay for any damages not cause d by you. Property manager does not have comunication skills either. Stay away

Aleks BGoogle

Very bad service especially from Peter. Major water leak and managing agent does not have a key nor can provide access and referring me to cleaner zero starts

Veridian KogarahGoogle