Ray White - Bell Group

Amazing service from start to finish! When choosing a property manager, I contacted several agencies. Jasmin won our business because she took the time to listen, never rushed the conversation and was incredibly thorough, knowledgeable, professional and genuinely kind. The sign-up process was simple and seamless and both Jasmin and Ellie were fantastic to deal with. They kept us informed every step of the way and took care of everything needed to prepare our property for lease, making the entire experience stress-free. Nothing was ever too much trouble and they were always happy to answer our questions. We couldn’t be happier with the service we’ve received and would highly recommend Jasmin, Ellie and the team to anyone looking for an outstanding property management experience.

Pam CorpsGoogle

Highly recommend Ray White! I was a tenant with them for 5 years and had an amazing experience from start to finish. Yesim, my property manager, has been absolutely fantastic. She is incredibly efficient, professional, and always quick to respond to any queries or maintenance requests. Her customer service is next level—she is genuinely kind and always looks after her tenants. Even during the final vacating process, she made everything seamless and stress-free. Thank you, Yesim, and the team for being so wonderful to deal with over the past 5 years!

まおちゃんGoogle

Very disappointing experience as a new landlord. This agency had been managing my new property and collecting management fees for over 2.5 years under the previous owner. After I purchased the property, the previous owner ended the management agreement, and I was then informed that i was liable for a file closure fee. When I asked for a written policy or documentation outlining this fee, none was provided. Given their own explanation that these types of costs are usually covered by management fees collected over time, charging an additional closure fee after managing the property for over 2.5 years felt opportunistic rather than professional. Property management relationships should be built on fairness and good faith. Unfortunately this experience left me with the impression that revenue generation was prioritised over treating a new owner reasonably.

Dean EvansGoogle