Pure Real Estate Group - WINDSOR

We are using Pure Real Estate to rent our unit. Milo, Alisha & the team are lovely to deal with. We got results quickly, and they kept us up to date with the applications & maintenance issues. I would definitely recommend.

Meredith SmithGoogle

I’ve been renting houses for the past 40yrs and KNOW my way around real estate laws etc. This place I honestly don’t know how they are still in business?? My daughter rented through them for the past 5 years and in that time they did RANDOM inspections whenever they felt like it NOT every 3 months as stated. On n 1 of these random inspections they breached them because the oven was dirty! My current and past real estate agents that I rented through never even looked in our oven until we had moved out which is how n it should be! My daughter has 2 children under the age of 4 and when mould started to appear in the house it took over a month for that Amanda person to send ppl only for a quote and nothing was ever done. That Amanda knowingly left my grandchildren to live in a house that had mould and put the blame on the owner whenever it was enquired upon as to what was happening. My daughter put up with this disgusting behaviour because she was scared of becoming homeless if she spoke up. Then after all that crap they got told the lease wasn’t being renewed because the owner was moving back in and they had Til December 18 2025 (approx) to vacate and clean the house. All that was fine except ppl started coming to the house and they were the sort of tradespeople that made us wonder if the house was going to be knocked down? A house that I had previously rented at Nundah 10yrs ago got demolished and the real estate didn’t make me clean the house because of this so we assumed that Pure real estate would grant the same courtesy especially since my daughter and family were great tenants. Never late with rent. Only breach was that ridiculous oven incident! So it was very disheartening when my daughter’s husband asked if the house was getting demolished and was told NO. We not only cleaned the house from head to toe spotless a week before Christmas with 2 babies and still working as well whilst moving to a new place. That Amanda also had the audacity to tell my daughter to clean the mould as well. I went past that house this afternoon and it’s about to be demolished. I’m absolutely gobsmacked that Amanda can call herself a property manager. My advice to anyone that has to deal with this so called real estate is DONT as the threat to being treated like a second class citizen for doing nothing wrong is absolutely REAL. BEWARE because these people absolutely don’t care🤬

LorraineGoogle

I recently sold my investment property which was managed for the last ten years by Pure Rentals. During this time the staff, particularly Amanda, were great communicators and very personable. Any concerns were dealt with punctually and efficiently. When it finally came to selling my very blue and very ordinary looking property, Russell devised a strategy that worked like a dream. His campaign was extraordinarily successful and it was sold within 5 days for an amazing sum of money and fabulous terms. The sale was beyond all expectations! This will now enable me to have a very comfortable retirement and help my family with the proceeds. Thank you for your professionalism, approachability and personable demeanour which led to such a brilliant outcome.

Pam TrippGoogle