Property Network Lockyer - LAIDLEY

Unfortunately my recommendation is a negative experience. Steer clear of Property Network whether as a landlord or tenant. John and the Property Network team are not aware of rental processes or meet correct timelines. Terrible communication and incorrect information given to tenants even though repeatedly requesting the real estate to contact the RTA for correct guidance. *Found too many breaches of RTA legislation including not performing the smoke alarm inspections as per legal requirements. *Giving misleading communication to tenants that do not meet the RTA guidelines. *Couldn’t claim partial bond back for damages and bond cleaning that was not done on rental as Property Network did not give the tenant the relevant forms for exit process once tenant notified intention to leave. *High turnover of staff is a great reflection of this business. One staff member (with limited experience) expected to manage approx. 100 rentals on a part time basis. After reviewing documentation and speaking with the smoke alarm service provider, discovered that *smoke alarm inspections were not organised within 30 days prior to lease renewals as required under Queensland law. As the appointed property manager, the agency was responsible for ensuring the property remained compliant with safety legislation — including arranging annual inspections of smoke alarms and confirming compliance prior to each new lease or renewal. This was not conducted. Very disappointing.

CGoogle

Real estate agents need to work on efficient and polite communication with potential buyers. Nobody wants to buy a property or do business with rude and unprofessional agents.

Walker HendersonGoogle

John is a great agent with local knowledge and will give you a fair and reasonable appraisal unlike most agent

Josephine (Baringa - Onsite Manager)Google