LJ Hooker - Property Partners | Forest Lake

Sunil Kumar - Exceptional Communication and a Truly Hassle-Free First Home Experience. As first home buyers, we went into this process with only a vague understanding of what was involved and expected it to be quite stressful. However, thanks to our agent, Sunil, the entire experience was nothing short of perfect. From the very beginning, his communication was outstanding. There were absolutely no gaps in communication, and he kept us informed every step of the way. No question was ever too small, and he was always kind, welcoming, and happy to explain anything we were unsure about. His knowledge and professionalism gave us complete confidence throughout the entire process. What stood out most was how effortlessly he handled all the small details and moving parts behind the scenes. Every concern we had was addressed promptly, and everything was managed so well that we never felt anxious or overwhelmed. He made what we thought would be a difficult and complicated journey feel completely hassle free. He is a fantastic example of what great communication and customer service should look like. His expertise, patience, and willingness to help made buying our first home feel like a piece of cake. We always felt supported, informed, and well taken care of. We couldn't be happier with the outcome and are now settled into our perfect first home. We highly recommend him to anyone looking for a knowledgeable, professional, and genuinely caring agent.

Bovita SarahGoogle

I was interested in buying a property so put an offer on one. Right from the start I had my doubts about the agent, his communication skills were not good, his messages at times made no sense, he contradicted himself when asked questions based on what he had said to other buyers at the open home, this agent also went on to state that there were offers at x amount and therefore mine had to more which according to google and my own experience in real estate 15 years ago in NZ told me that he shouldn't do that. At the start I gave him the benefit of the doubt thinking he may be new. I showed a couple of work colleagues his texts one of whom has a partner in real estate and they shook their heads in disbelief. I still have copies of the texts. I thought about expressing my concerns to the manager at LJ Hooker at the time but when I discovered to my total shock that the agent I was dealing with and the dealer principal were the same person Mayank Patel I decided that would have been pointless. The property never sold, the price he gave me that the offers for were well above market value which just solidified my view that this was not someone I could trust and will not deal with in future. I don't believe there were ever any offers even close to the amount he told me. I'm sure his customers who do actually sell their properties are happy but I will never be one of them.

Mike EdwardsGoogle

We had a fantastic experience working with Mayank and Sunil. From the very beginning, they kept us informed about every step of the way and were always transparent about what was happening behind the scenes. We never felt left wondering what was going on, as they consistently updated us on buyer feedback, negotiations, and the progress of the campaign. Their professionalism, communication, and commitment gave us confidence throughout the entire process specially during the finance approval process of the buyer. We truly appreciate all the effort they put in and would highly recommend them to anyone looking to sell their property.

Sar PiGoogle