Capital Alliance Properties

I rented an apartment in the Normanby building in Southbank, where Capital Alliance served as the developer, real estate agent, building manager and property manager. Their service throughout was disappointing. Living there was often stressful, with poor communication during frequent building issues, slow or ignored responses to concerns, a lack of accountability from property managers, and an unprofessional attitude from Jason Huang (a leadership team member) when problems came up during our move-out process. And that's just a few of the issues. I can’t help but wonder whether these problems are due to incompetence, indifference, poor leadership, systemic dysfunction or maybe a mix of all the above. Either way, the end result was a consistently frustrating experience for me and many other residents -- not exactly what you’d expect from a property marketed as high end.

Mai TGoogle

Sean has been a great help in renting out our condominium unit. His responses are prompt and our queries answered clearly and concisely. Upon vacating and handing over the unit, a new tenant was found almost immediately and we were impressed at his efficiency. The whole process was extremely smooth and with minimal fuss. We would definitely leave our unit in Sean’s good hands for future rentals.

Tumurkhuyag SaruulGoogle

We have just received our keys to our new apartment and we are so happy with the services given. From the initial inspection and all throughout the application process Sean is not only professional but also very efficient and friendly. He processed our paperwork very quickly and the whole process was smooth and easy. We highly recommend Sean and Capital Alliance.

Stacy MGoogle