BigginScott - Daylesford

One of the most stressful and disappointing rental experiences I have ever had. From the beginning, there were serious concerns about the accuracy of information provided about the property, followed by ongoing issues relating to the condition of the home itself. Problems that should have been addressed as part of providing a habitable rental property became a constant source of frustration and stress. Communication was often poor, concerns were not handled in a professional manner, and interactions frequently left me feeling more like a problem than a tenant. Requests were made that felt unnecessarily intrusive, and there appeared to be little regard for reasonable privacy expectations. What should have been a straightforward tenancy instead became an exhausting experience involving repeated concerns, ongoing uncertainty, and a lack of confidence that issues would be dealt with appropriately. The overall handling of the tenancy fell well below the standard I would expect from a professional property management agency. Based on my experience, I would strongly encourage prospective tenants to ask detailed questions, obtain everything in writing, keep comprehensive records, and carefully consider whether this agency is the right fit for them. I have never had this experience before with any other agency. I would not rent through this agency again and would not recommend them to others.

TimmyGoogle

WARNING do not even consider going to Biggin and Scott Daylesford for a rental..DO NOT RENT 24 HILL ST DAYLESFORD..i did so whilst looking to purchase a property and a shocking nightmare unfolded .immediately .a flooding kitchen cottage at 24 Hill street..there i was 3 days prior to Christmas mopping up water pouring under a kitchen bench and repeatedly told" but it has a new roof" repeated complaints and having to relocate 7 k out of pocket and my relaxing country experience a complete disaster..just disgusting...now a VCAT hearing and the stress of it all...just shocking. The landlord had full knowledge of the flooding and still went ahead allowing .e to sign a 12 month lease on a very damaged rental ..with new floorboards right where the flooding occurred four times...a arrogant smarmy mocking phonecall from Biggin and Scott central director..just a despicable piece of conduct...how dare your realestate agency treat individuals with such contempt...do not rent through this agency..EVER!!! Financially im now facing out of pocket 7k relocation costs..and a stressful VCAT hearing...

Fiona BrandGoogle

Tom sold our property in Guildford in only one week! An incredible outcome for us, we are so thrilled to move forward with our new plans & life. Highest recommendation for Tom's professional, friendly and direct approach, an absolutely a joy to work with. Thank you so much Tom🙏

KRISTIN BRINKGoogle