Belle Property - Annandale

If you are a landlord considering Belle Property Annandale, I would strongly recommend looking elsewhere. For tenants, consider this a cautionary tale, as you often do not get to choose the agency managing your property. My wife and I rented through Belle Property Annandale for approximately five years. For most of the tenancy, everything went reasonably well. Unfortunately, our experience changed significantly towards the end of the lease. Because we needed to travel overseas to visit family, we repeatedly contacted the property managers to find out whether the landlord intended to renew our lease or whether we would need to move. We first raised the question around six months before the lease ended and followed up several times over the following months. Despite this, we never received a clear answer or any useful guidance, making it extremely difficult for us to plan our travel and living arrangements. The way we were eventually notified was particularly disappointing. One morning, I received a phone call from someone I had never spoken to before, who introduced himself as a new property manager. He said he understood that I might be upset about an email I had received and offered to help us find another property. The problem was that I had not received any email and had no idea what he was talking about. He then asked me to wait while he resent it. The email turned out to be a notice terminating our tenancy and giving us 90 days to move out. Rather than being upfront about the purpose of the call, the conversation was presented as though he were simply checking in and offering assistance. The whole interaction felt misleading and left me feeling as though the agency was more concerned with confirming receipt of the notice than communicating honestly and professionally. After five years as tenants, we expected clearer communication and a more respectful approach. Instead, the final months of the tenancy felt disorganised, inexperienced and unnecessarily stressful. Tenants should keep all communication in writing, follow up consistently and avoid relying on this agency to provide timely or transparent information when important decisions need to be made.

Victor BeltrameGoogle

Rebecca and Will worked very hard on our sale in a difficult market. They worked with determination, a fabulous level of communication, answered our many questions with honesty and openess and even helped us with humour when the stress got a bit much. Easily the best experience we have had with real estate agents - this is our 4th sale in the inner west. I have already spoken very highly of them to our friends and would not hesitate to recommend them to anyone in the future. They made a stressful process as easy as they could. Thanks Rebecca, Will and Kristina.

Kay ProosGoogle

Attentive, knowledgeable and experienced sales agent. Michael and his team are extremely knowledgeable about the local real estate market. We were able to achieve a quick sale in difficult market conditions, above our initial expectations. This was entirely due to Michael connecting us with the right buyer prior to auction. Additionally the team was able to help us negotiate all stages of the process including a huge amount of support getting the property ready for market. During all parts of the process the team communicated clearly and openly with us. We felt we had all the information we needed to make the correct decisions at each point. I also really appreciated Michael’s attention the detail and his ability to anticipate issues that might arise to make sure they were taken care of before the fact. This inspired confidence for all parties involved in the negotiations, and took a large part of the stress out of the process. I highly recommend Michael and all of his team at Belle Property Annandale.

Alison RileyGoogle