Barry Plant - Berwick

I highly recommend Julie to anyone looking for a dedicated, professional and trustworthy real estate agent. Julie did her absolute best to help us sell our property and went above and beyond throughout the entire process. She was always approachable, responsive and kept us informed at every stage. We really appreciated her hard work, commitment and the time she invested in helping us achieve the best possible outcome. Selling a property can be stressful, but Julie made the process much easier . Thank you very much Julie.

Harjinder SinghGoogle

I rarely leave negative reviews, but my experience selling my property with Hayley Taufa’s team was extremely disappointing. From the beginning, I felt that the team was not acting in the seller’s best interests. Instead of providing objective advice and negotiating to achieve the best possible outcome for us, I felt they were more focused on encouraging us to accept offers that were well below our expectations. Throughout the process, we were repeatedly pressured to move forward on terms that seemed to favour the buyer rather than the seller. Communication was another major issue. When I questioned what I believed to be misleading comments made by Hayley in our WhatsApp group, one of her team members, Courtney, removed me from the group before the sale had even settled, without any explanation. I found this to be highly unprofessional and disrespectful. The lack of support continued through to settlement. Even something as straightforward as coordinating the key handover was not handled proactively by the selling agent, leaving us to chase matters ourselves. Selling a home is one of the biggest financial decisions most people make, and sellers deserve an agent who genuinely represents their interests, communicates professionally, and treats clients with respect throughout the entire process. Unfortunately, that was not my experience with this team. This experience happened some time ago, but I still believe it is important to share it so that other homeowners in the Berwick area can make an informed decision when choosing an agent. My review reflects my own personal experience.

Kane SongGoogle

I had an extremely disappointing experience with this real estate agency. Communication was poor, promises were not followed through, and I felt that my concerns were ignored throughout the process. What should have been a straightforward experience became stressful and frustrating. I would not recommend this agency to anyone looking for reliable and professional service. There are many other agents in the area who value honesty, transparency, and customer care. Based on my experience, I strongly suggest doing thorough research before choosing to work with this

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