ASSETT REALTY

Professional, courteous and friendly service. The communication was outstanding with Karyn, if she was in a meeting/busy, she would call back as soon as available, and trust me, she had many calls from us and we were never left without a callback. Her knowledge of the process we were dealing with was first class and she never at any time made me feel like I was an inconvenience to her.

Wendy ManteitGoogle

This was easily one of the most frustrating property buying experiences I've had. Communication was poor from start to finish. I repeatedly had to chase basic information, including the building and pest report, so I could make an informed decision before submitting my offer. Information was slow to come, despite multiple follow-ups. I also found it disappointing that buyers were being asked to submit their "best and final" offers without first being provided with all the relevant information needed to make an informed financial decision. The listing agent did not attend any of the open homes I went to. Every inspection was handled by another agent. If you're listing and selling a property, It is expected that you are present to answer questions and engage with potential buyers, not hand the job to someone else every time. The final straw was discovering the property had sold without anyone bothering to let me know. I had finance pre-approval, invested significant time, submitted multiple offers and remained actively engaged throughout the campaign. Despite that, I wasn't even given the courtesy of a phone call, text or email to say the property had sold. I found out through realestate.com It takes very little effort to keep serious buyers informed. Basic communication, professionalism and courtesy are not unreasonable expectations when people are making one of the biggest financial decisions of their lives. Based on my experience, I would not recommend this agent. There was a clear lack of communication, follow-through and professionalism throughout the entire process, and I left feeling like serious buyers were treated as an afterthought. Do Better Karyn.

Brooke AmyGoogle

From the start, Karyn showed a thorough understanding of the market, had a very calm and balanced attitude, and had a good understanding of the price of the property and the choice of marketing. Plans were put in place and followed, which made the whole experience a pleasure. When I had questions, they were answered promptly and actions taken as required. Karyn was also very caring for the buyers but showed a firm hand with the negotiations to ensure the best outcome for both seller and buyers. I would thoroughly recommend Karyn for anyone looking to buy or sell their property.

Chris BarnesGoogle