WIN Real Estate (AUS) - Mulgrave

Caroline was incredibly supportive throughout the auction process when we purchased our new home. Her communication was clear, she kept us well-informed at every stage, and she was always willing to help with any questions we had. A special thanks to Caroline for her guidance and professionalism during the auction — it really made the whole experience much smoother for us.

Suraj VedanthiGoogle

I had dealt with a Win Real Estate agent during the bidding process of a home in Noble Park. I am extremely disappointed in the treatment and communication style I experienced. I was bombarded with phone calls when they needed something from me, and communicated with incredibly poorly when I needed information from them. After receiving an offer from me, I was essentially told to increase by about $50,000 to secure a property which was unable to sell at auction. On top of this, I had been asked to provide payment of a deposit which did not align with what was stated in the contract of sale. If you’re interested in wasting your time, look no further! Edit: If you can’t take criticism and improve, that is simply your prerogative :)

Alija KuljuhGoogle

Caroline made selling my investment property an absolute pleasure from start to finish. Her market knowledge and pricing strategy were spot-on—I received multiple offers above asking within days. What truly sets her apart is her communication: I was never left wondering what was happening. She handled everything with quiet efficiency, from the stunning professional photography to negotiating every detail of the contract. Her calm, genuine approach put me at ease during what can be a stressful process. If you want an agent who works tirelessly behind the scenes and delivers exceptional results, look no further. I’m already recommending her to everyone I know.

Roger ChongGoogle