Williams Real Estate - Indooroopilly

Our experience with Williams Real Estate Indooroopilly was extremely disappointing. Communication during the tenancy was often slow, and the end-of-tenancy process was by far the worst part of our experience. After we vacated, the agency pursued substantial bond deductions for cleaning, gardening and repairs. We had provided a professional bond cleaning invoice and disputed several of the items claimed. While the matter was already subject to the RTA dispute process, we received repeated overdue invoice notices and payment demands for amounts that were still disputed (despite asking them to stop the harassment), which is not an appropriate way to handle a bond dispute. We ultimately resolved the matter through the RTA process and paid a significant amount to avoid the time and stress of going to QCAT. That decision was practical, not an admission that the deductions were fair or reasonable. Future tenants should be very careful to keep detailed records, photos, inspection reports and all correspondence. I would never rent through this agency again.

daniele celoriaGoogle

I had the pleasure of renting through Williams, and my experience was outstanding. Their entire team is professional, approachable, and genuinely committed to supporting their tenants. I would especially like to acknowledge Nick, who is exceptionally kind, supportive, and understanding, always treating our concerns as if they were his own. The team continued to provide the same level of support and professionalism throughout our tenancy and even during the moving-out process. They made what can often be a stressful experience smooth and manageable. Thank you to Nick, Susanne and the entire Williams team for making our rental experience such a positive one. I wish you continued success and all the very best for the future.

Dipendra ThakuriGoogle

Nick and the team looked after my rental property for 7yrs and did a good job. When my tenant ran late on the rent, they contacted them and did so in a nice but firm way. We had a good working relationship with Williams Real Estate for the period that we rented out the home. Thanks Nick and team.

Sam JanssenGoogle