The Vines Real Estate - The Vines

Sadly, our experience buying through The Vines real estate agency wasn’t great. There were a few hiccups and frustrating moments along the way, and by the end, we didn’t feel warmly welcomed into our new home. I asked whether Sam would meet me at the property to hand over the keys or should I meet her in her office. I was told that the keys would be in the lock box at the house and everything was on the kitchen bench. I asked Sam whether she had done a final walkthrough after the previous owners left and was told no — but the previous owners advised that everything was acceptable. When we walked in, we found the kitchen cupboards and bathrooms dirty (kitchen alone took me 4 hours to clean) — and discovered the dishwasher was missing. A few days later Sam organised the dishwasher to be brought back with surprise surprise a bottle of wine and chocolates as congratulations for the new house. Overall, the experience was disappointing for my husband and me as buyers. We had hoped for a smoother, more supportive process but instead, we felt that our concerns weren’t fully addressed. It left us feeling more stressed than excited about what should have been a joyful milestone.

Mishy SGoogle

Excellent & Realistic, Thank You! A massive thanks to Chris Wilkinson - The Vines Real Estate & Sam Huntley- The Vines Real Estate! You guys are awesome! 🙌🏼 🙌🏼 Honest, kind and with such a very realistic approach to the real estate market. Your professionalism and knowledge is impeccable which is the reason we put our trust in you right from the start and felt so comfortable in doing so. It felt right and it was and the end result was perfect! We’re both very grateful to share how impressed we are with you and 100% recommend you both. 😊 Thank you!

Sharryn SaracenGoogle

Chris and Sam were amazing and always outstanding throughout the entire sales process of our family home in Taittinger Grove, The Vines. Always professional, clarity in total market knowledge, dynamic in handling any matters that may surface and always promptly attended to us as if we were their sole listing. Our experience was seamless, from listing, to home open, to sold, to settlement. 10 out a 10! A very enjoyable experience. Plus most of all delivered an outstanding sales result. Thank you again Chris and Sam, we will totally recommend you to everyone.

Sharpe FamilyGoogle