The Agency Mildura

After an uncomfortable experience selling and buying with another Agent, it was like a breath of fresh air when Tom came along. We were going through medical trauma at the time, and with Tons guidance and support we got top dollar for our little home, and out of the blue he magically found us Steven Street, which we just love and are so happy in. Good luck for the future Tom, you are not our Agent, you have become a good friend,"hundred per cent" Jan and Max Long

Max LongGoogle

We couldn’t be happier with the experience of selling our home. You made the entire process feel smooth, stress-free, and well supported from start to finish. Your communication, professionalism, and genuine care stood out every step of the way. Nothing was ever too much trouble, and we always felt confident in your guidance. We’re so grateful for your hard work and dedication, Josh, and truly appreciate everything you’ve done for us. We would highly recommend you to anyone looking to buy or sell!!!

Haylie MackintoshGoogle

As a first-time investment property owner, this has been a disappointing experience. Communication has been extremely poor — the only time we hear from them is when there’s a payment required. There seems to be little to no due diligence when it comes to quotes from tradespeople. On one occasion, I was quoted for work that wasn’t even necessary. When I questioned it, I was told it had simply been copy-pasted, which is quite concerning. It feels like unless you personally verify everything, you’re expected to just pay without question. Owning an investment property is a long-term commitment and not something that generates instant returns. However, this property management approach gives the impression that clients have unlimited funds and should pay whatever is asked, without transparency or justification. I will be changing property managers, although I doubt that feedback like this will make much difference to their approach.

Siby GeorgeGoogle