Starr Partners - ROUSE HILL

I am writing this note to formally express my dissatisfaction with the conduct of Starrr Partner. My experience with them has been extremely poor and unprofessional. At the time of inspection, I was provided with incorrect and misleading information regarding the property and related terms. Based on this information, I proceeded and completed all required steps in good faith, trusting that the details shared with me were accurate. However, after everything was finalized, I was unexpectedly contacted and informed about a rent increase. This information was never disclosed clearly before or during the inspection, nor was it communicated at the appropriate time. Such actions demonstrate a serious lack of transparency and ethical practice. Providing wrong information initially and then demanding a rent increase later is unfair and has caused unnecessary stress and inconvenience. This behavior reflects poor communication, mismanagement, and a failure to maintain professional standards expected from a property partner. I believe this matter could have been avoided with honest and clear communication from the beginning. I am extremely disappointed with how this situation was handled and expect accountability and a proper explanation from Starrr Partner

Kuldeep kuldeepGoogle

I had a very bad experience with Starrr Partner. During the inspection process, I was given incorrect and misleading information. I relied on this information and completed everything as instructed. After all formalities were finished, I was then contacted regarding a rent increase, which was never clearly communicated earlier. This feels unfair and unprofessional, especially after providing wrong information after everything done

Kldp SaroaGoogle

My experience at 159A Beames Avenue has been very positive. The property is well-maintained and located in a convenient, family-friendly neighbourhood. Starr Partners Rouse Hill has provided exceptional service throughout my tenancy. Their team is professional, responsive, and always approachable, ensuring all matters are addressed promptly and efficiently. I highly recommend Starr Partners Rouse Hill to anyone looking for a reliable and professional real estate agency—whether you are renting, buying, or managing property. Their commitment to client satisfaction truly sets them apart.

Dharmendra SinghGoogle