RnJ Realty - Sydney

I have had the pleasure of knowing Rusli Hartono for many years. He is a man of honesty and integrity, and this is why we placed the sale of our home in his hands. The market changed in our area during the past 18 months, but Rusli went above and beyond his duties as an agent and finally got the price we wanted for our home. He kept us informed during the whole process and kept us up to date of any changes in the market and any different strategies he wanted to try to get our home sold. I would highly recommend Rusli and members of the RnJ Realty team.

Sue FGoogle

Best leasing experience with most friendly people so far! Attended by Vega she is so professional and kind so as to make sure the whole leasing process is completed smoothly.

Jocelyn DingGoogle

Be careful of these guys, for the most part they were pretty good to deal with, with no issues up until it came time to move out. I won’t name any names but one of the “property managers” was extremely unprofessional and unethical in her approach to suspected damage that they had no proof we made. She couldn’t provide with me photo evidence of a wall that contained a dent smaller than the tip of my small finger to prove we did it and stated that she needed to get the landlords opinion on the matter before deciding what to do which is not how it works and they know that, she stated we are here to represent the owner and basically couldn’t care less about the tenant. Not responding to phone calls and emails in a timely manner and dragged the issue out over a week and a half. It wasn’t until It got quite heated on the phone and I demanded someone speak to me and also spoke to fair trading and made it aware to them that I have, that the higher up finally spoke to me and sorted the issue out within 5 minutes which could have been done in the first place had the original managing agent understood her job properly. As I said, overall this agency were decent to deal with during our 2 year lease. However all of that went out the window with how our exiting situation was handled. Before they attempt to make public what we owe like they have in previous reviews, yes the landlord wanted to move back in to the property and granted the current rental market we wasted no time in finding a new home so we broke the lease early and have to pay a break lease fee, replacement for a lost key and 2 days of arrears. Had no issues fixing any problems with the exit report and when it came to them sending us invoices they were fast but ignored us when we asked questions and requested proof of damages. To summarise, jeneane was helpful who ended up solving the issue very fast and also within reason however, no I wouldn’t lease from them again just as much as they most likely wouldn’t lease to us again. Overall poor service and couldn’t care less about their tenants.

Yianni KinnearGoogle