Richardson & Wrench - Caboolture

Would NOT recommend them to manage your investment property. They used to be really good, but as of a year or so ago things have changed, you don’t have a dedicated property manager - so speak with different people every time, no one is very familiar or interested in your property. I’ve found some of the staff really rude and short on the phone. Definitely not worth the management fee you are paying.

Bailey WGoogle

I recently had the pleasure of working with Ali on a transaction, and she was an absolute pleasure throughout the entire process. As a Buyer's Agent, I really value clear communication, transparency, and professionalism, and Ali delivered on all three. She was responsive, easy to deal with, and genuinely worked towards achieving a positive outcome for everyone involved. I really appreciated her professionalism and hope to work with her again soon. Also had the opportunity to meet Aaron throughout the sale campaign as well who was just such a lovely agent! Super friendly, good communication and proactive. I can confidently recommend Ali and Aaron at R&W Caboolture!

Dominique GoodchildGoogle

I rented through Richardson & Wrench Caboolture for almost 4 years. While the final inspection was completed without issue and my bond was ultimately released, my overall experience as a tenant was disappointing. Throughout my tenancy I reported numerous maintenance issues including leaking guttering, roof leaks, mould concerns, drainage problems, pest issues, fencing and gate repairs, plumbing issues and electrical faults. Many of these matters required repeated follow-up, and some remained unresolved for extended periods despite being reported multiple times. Some repairs took many months to address, including issues that I believe should have been rectified long before they were. On several occasions maintenance requests appeared to be closed before the issue had been fully resolved, resulting in further reports and additional follow-up being required. What should have been straightforward maintenance often became a lengthy process of repeatedly chasing updates and outcomes. Communication was a recurring frustration throughout my tenancy. Calls and emails often went unanswered or required multiple follow-ups before a response was received. Obtaining updates regarding repairs and tenancy matters was frequently difficult, and at times I felt dismissed when raising legitimate maintenance concerns. As a tenant, I should not have felt like a nuisance for reporting issues that required attention. The end of the tenancy was also more stressful than it needed to be. While the bond was eventually released in full, the process involved ongoing communication difficulties and repeated follow-up to obtain information and finalise matters. After nearly four years as a tenant, I expected a higher level of communication, professionalism and follow-through regarding both maintenance and tenant support. To be fair, the final inspection was straightforward and the property manager acknowledged that I had left the property in good condition. Unfortunately, that positive experience did not outweigh the ongoing maintenance and communication issues experienced throughout the tenancy. This review reflects my personal experience as a long-term tenant.

Nanna JenGoogle