Ray White - Robina

Our experience with the Ray White Robina team was extremely disappointing. On several occasions, our right to quiet enjoyment and privacy was breached, with contractors or other individuals entering our property without our knowledge. On one occasion, we arrived home with our children to find the house looking as though it had been broken into (see attached images). Our children were frightened and didn’t want to go inside. When we reported this incident to Ray White, including to Jamie Wernet, we were met with a complete lack of care or concern. There was no meaningful response, no investigation, and no follow-up regarding what was a serious breach of our tenancy. Throughout our tenancy, we received little to no support from the property management team. Their communication, professionalism, and handling of significant issues fell well below what we expected from a reputable agency. Based on our experience, Ray White Robina is the most unprofessional property management agency we have dealt with anywhere in Australia. At the very end of the lease, we were also accused of faulty electrical work in the garage which never happened, but yet we paid the bill.

Mark HillGoogle

We cannot speak highly enough of Jon Paul and the exceptional service he provided throughout the sale of our property. From our very first meeting, his professionalism, market knowledge, and strategic advice gave us complete confidence that we had chosen the right agent. Jon's communication was outstanding. He kept us informed at every stage, promptly answered all of our questions, and made what could have been a stressful process feel smooth and well managed. His marketing campaign was first-class, generating strong buyer interest and excellent attendance at our open homes. A special mention also goes to Jon's team, whose organisation and follow-up were outstanding. The scheduling of inspections and open homes was seamless, and the Ray White property portal kept us fully informed with regular updates, buyer feedback, and activity throughout the campaign. It gave us complete confidence that nothing was being overlooked. On auction day, Jon's experience, confidence, and negotiation skills were evident. His ability to engage buyers and manage the auction professionally resulted in an outstanding outcome that exceeded our expectations. What impressed us most was Jon's integrity, dedication, and genuine commitment to achieving the very best result for us. If you're looking for an agent who combines exceptional knowledge, outstanding communication, and a results-driven approach, we highly recommend Jon Paul and his team. Thank you all for making the sale of our home such a positive and rewarding experience.

Michael YacoubGoogle

As tenants of a property that has recently been sold I just wanted to say a huge thank you to Orren Topolansky for being an amazing and proactive sales person for Ray White Robina It took a long time to sell in a hard market and throughout the process Orren was so accommodating, and really kind and understanding throughout! His professionalism and people skills are truly next level and he honestly worked so hard to ensure he always keep his communication clear. He works very hard and is a fabulous agent and if I were buying or selling a home he would be my first call! Thank you Orreb it’s been wonderful getting to know you and well done on the successful sale of a difficult property.

Jo BurstonGoogle