Ray White - Kurrajong

From the outset, Katherina and Zeke provided clear and practical advice that gave us real confidence in the process. Their knowledge of the local market was obvious and helped us position the property correctly. Communication was excellent throughout — we were always kept informed and knew exactly where things stood. The property sold quicker than we anticipated and at a fair price. We wouldn’t hesitate to recommend Katherina and Zeke.

Graham EvendenGoogle

Lauren was great talking the talk before I signed the contract to engage Ray White. Once signed, her communication quickly dropped off. In the time the property was on the market, I received only two of the promised weekly written reports (one of which was at my request). When I requested the next weeks report, I was told there was nothing to report on. I had requested a phone call following open homes to give me a quick update however this just didn't happen. Text messages were often not replied to in a timely manner and, in some instances, I had to follow her up for an answer (the next day!). In fact, my last text message sent to her yesterday has not even been responded to. I expressed my concern during the process regarding her lack of communication and openness. She was aware her communication was poor/non-existent and apologised and acknowledged she needed to do better. This, however, was an empty promise and no improvement to communication was forthcoming. The price achieved was also very disappointing. I agreed to a much lower price than she said would be achieved, as I felt pressured by her to make a quick decision and also had a great distrust in her as an agent throughout the process. I felt completely in the dark during the whole process and feel extremely disappointed by the entire experience, lack of communication and effort. A terrible experience and I would advise others not to deal with Lauren or Ray White Kurrajong.

Katrina WillamsGoogle

Where dedication meets genuine care —thank you, Nicole, you always deliver!. We couldn’t have asked for someone better than Nicole. Her kindness, commitment, and personal touch made selling our home not only successful but deeply reassuring. We feel truly blessed and grateful for the way she cared for our family and our home, turning what could have been a stressful process into a smooth, supported, and heartfelt experience. This is the third time we’ve worked with Nicole for buying or selling, and we’ve recommended her to all our friends—she has never once disappointed.

Rania AliGoogle