Q6 Real Estate - Deer Park

I have had a very poor experience with this agent. 👎 Their approach has been unprofessional, and I feel that they have been making things unnecessarily difficult for me as a tenant, including trying to find unreasonable reasons to deduct money from my bond.

Amelia GatesGoogle

I had a very disappointing experience with Dianne who is real estate agent in this company. After I moved out, I was sent an invoice for around $8,000 for alleged repairs and renovations and was taken to VCAT to recover this money. However, the agent failed to attend the VCAT hearing to support the claim. My bond was also withheld during this process. I found the whole experience stressful, unfair, and unprofessional. I would advise others to be cautious and keep thorough records of all communication and documents. Be aware. Thank you for your response. The facts remain that an $8,000 compensation claim was made against us, requiring us to prepare for and attend the VCAT process, yet the applicant failed to proceed with the matter. This caused significant stress, inconvenience, and unnecessary expense. We also vacated the property six days before the end of our lease as requested. We were promised that the unused rent for those six days would be refunded, but we never received that refund. We strongly dispute the allegations made in your response. We have retained emails, messages, photographs, inspection records, and other evidence that contradict these claims. We are confident the evidence supports our account of what occurred. This review reflects our genuine experience as tenants and the way we were treated throughout the tenancy.

Umang SharmaGoogle

Those guys are the legends of the west. They help me buy my first home, and I couldn’t be more happy with their help. Professionals, trustworthy and beautiful hearts. Thanks David and Zack for everything.

Angra 4x4Google