Professionals - NARELLAN

This agency sold my property three years ago and published my contract of sale online, where it was made visible to the public, including personal information such as my new address. Despite repeated request for 3 years to the professionals for the contract to be removed from google i was incorrectly told that only i could do it, when in fact only they had access to do this. I found their handling of the situation highly unprofessional, particularly given the clear breach of the privacy act. This incident negatively impacted my employment within a government department. I am extremely dissatisfied and disappointed with the level of service provided. Hi steve, why is it everyone else has had a response except for me. Not even an automated response. This is how you dealt with the initial problem.

JimGoogle

Worst real estate we have ever dealt with, i would put a negative zero review if i could. All our personal information was published for 4 years. Avoid them at all costs

MariaGoogle

Response times especially for outgoing inspections are atrocious. We were told a time and day for outgoing inspection, I showed up at that time only for them to say they did it earlier that day without any notification. I drove over 30 mins to be there. We then receive a list of items which a lot of them could’ve been solved at the outgoing inspection if they simply communicated properly. We responded within about 1 hour of the email coming through, we have now not received a response in 3 days and have followed up to help rectify anything outstanding. Not good enough, especially when we were great tenants and simply want to help resolve anything outstanding. Get better at your timeframes or if you have staff issues hire more staff !

Conor DallasGoogle