LJ Hooker - Project Marketing ACT

Jose is professional, responsive, and knowledgeable. He guided us through the entire buying process and went over and above to make the experience smooth and stress-free. He was always very responsive when we reached out to him and was always available and approachable. Anna and I are very happy with our purchase and would highly recommend Jose to anyone looking to buy or sell property.

Rick MGoogle

Jose and the team went above and beyond during the recent purchase of my new home. Throughout there was great communication and quick response times, and Jose was easily approachable, very professional, and timely. He put a great deal of effort into keeping me up to date with all goings-on, was open and honest about the construction project as it progressed, and provided advice and assistance during the pre-settlement inspection. I am very satisfied with the whole process and all the help Jose and the LJ Hooker team provided.

Thomas HocklessGoogle

From my experience the sales agent communication is excellent prior to contract signature. Post contract signature the communication becomes non existent to the point where not insignificant losses were incurred (>$10K) due to not providing updates on settlement, not passing corrections to variations in time to be fixed (months), not providing answers to questions in a timely manner. I tried all forms of communications and it took more than a month on several occasions for any responses. The agent did not even acknowledge receipt of my communication and let me know he was working on an answer so I was often not even sure he received my communication. I also had to use the generic email address at one stage to get any response back on a query. The response from the generic email was extremely timely and promised a response later that day, which then did not come in from the agent for several days after. I also still have yet to have some information provided to me though promised. My advice is if you are buying off the plan then consider a different development under a different property agent or make sure that your variations are very well defined form the start and you are not reliant on communication from the sales Agent post contract signature. I will say that the quality of the property is excellent so potentially this company is careful at selecting good developments to be involved with.

K TGoogle