LEPAGE PROPERTY - BELLA VISTA

Julie helped me to sell my house in the new rouse hill in Aug 26. As a seller, I found Julie very punctual. Her communication with the buyers is quite transparent. However, I found her tactics of getting the best price for the sellers need updates. As a seller, I had to step in to get more deserving price and felt the need of sharing the basic tricks for doing that.

Mithun RuikarGoogle

As an overseas applicant relocating on a strict timeline, my experience with this agent was extremely disappointing and stressful. Despite providing a clean tenancy ledger with clear proof of consistent monthly rental payments, and explaining that I was seeking a long-term lease (up to three years), the agent repeatedly harassed me for past employer references in a way that was neither reasonable nor industry-standard. I have lived independently in the UK and New Zealand for over 15 years, including in 2-bedroom properties, and have never been treated this way by any letting agent. The property itself was already priced at $500 per week, and notably, the garage advertised with the unit was not even available for tenant use, as it was apparently retained by the owner — something that should have been transparently disclosed upfront. Rather than communicating professionally, the agent became dismissive, rude, and ultimately blocked me across communication channels, labelling my legitimate follow-ups as “spam.” This forced me to contact her using alternate numbers just to get basic responses — an unacceptable and unprofessional way to deal with a genuine applicant who had a job offer and was actively relocating. In industries like IT, changing roles is normal and does not impact a tenant’s ability to pay rent — something any competent agent should understand. The complete lack of empathy, flexibility, and professionalism shown here made an already stressful international move unnecessarily worse. It clearly shows discrimination and premeditated nonsensical judgement of my calibre when In reality I have never been asked to provide employer references for a simple rental tenancy! As a kiwi, I know this and I am not to be fooled. It's not a house I was buying, the way this agent handled blocking to perception of an innocent hardworking tenant. I would strongly caution overseas applicants or anyone relocating on a timeline to think carefully before dealing with this agent. Far out! I can't even believe what I just heard or what this agent was even talking about! It's ludicrous and heartless.

Ankita SharmaGoogle

I've had the pleasure of working with Julie many times. Julie is knowledgeable, professional and driven to find the best outcome for her clients. I highly recommend Julie to anyone in need of a top-tier property manager!

Charlotte MottramGoogle