Leading Property Group - North Albury

I have had the pleasure of providing handyman services to Leading Property Group over the past year. Having operated my business for three years, I have consistently found Lucinda and her colleagues to be highly professional, courteous, and fair in all dealings. Through my interactions with the team, it is evident that they go above and beyond to deliver exceptional service to both landlords and tenants. I would confidently recommend entrusting your investment assets to the capable and professional hands of Leading Property Group.

hussein ibrahimGoogle

We’ve just finished renting through Leading Property Group and honestly couldn’t have asked for a better experience. Lucinda has been amazing from day one — responsive, effective, friendly and professional. She genuinely gets things done and always communicated clearly and promptly. A funny coincidence: we were at a party in Melbourne with someone who leases their property through Lucinda, and we ended up comparing our experiences from both sides (tenant and landlord). We both had nothing but great things to say — that really says it all. After years in the property, our final inspection feedback was so thoughtful and kind, and our full bond was processed immediately with no fuss. It’s rare to find a property manager who balances fairness, professionalism and warmth so well. We truly felt valued as tenants. Highly recommend Lucinda and the team at Leading Property Group. An absolute standout in the industry.

Terry WalshGoogle

I'm not usually one to do this, but I'd like to bring to notice the poor treatment of my mother through this agency. After being a tenant of the same property for the past 6 years, she was informed by email that late on a Friday night that her unit would be going on the market. So after so much uncertainty and poor service in regard to requested maintenance, she made the decision to move. After three open for inspections, she presented the house in immaculate order as she is a proud 82 year old single widow, which led to sale of the property, netting the landlord a tidy $375,000 profit over her 6 year tenure and a handsome commission to the agency. All this after zero outside maintenance to the property on behalf of the landlord in regards to basic repairs etc. The house was inspected every 6 months and no major issues raised by the agency until it was time to evacuate the premises. Mum enlisted a mother daughter team from the Thurgoona community centre to undergo the cleaning of the property and a professional carpet cleaner (which is not required, as she never had pets). Unfortunately this was not up to standard. With money being tight, she then paid Apollo Cleaning $590 to go in. Once again not up to standard. The cleaner then did mention that unless you use the "specific" cleaners, we may have a problem. When we chased up the bond, Mum received $87 of her $1040, leaving her now almost $2000 out of pocket. Everybody has made money out of this property except my mother who took excellent care of it for 6 years and walked away feeling belittled in the end. The upside, she has found a new rental, they provide a gardener and a maintenance man on call and treat her with respect Elder abuse is too prevalent in today's society and I wish her well as she takes the issue to NCAT. People like Lucinda Morgan epitomises everything that is wrong in today's society.

NickGoogle