Horwood Nolan

As first time landlords, we had a million questions, but Jo guided us through every step. While other agents effectively tried to sell our own home to us, Jo was realistic with a valuation and gave us great advice on how we could maximize value. While we were busy moving, Jo and her team handled everything perfectly. We handed the keys over on Monday, by Wednesday the ad was live (which they sent for us to check over before publishing). Saturday was the first open home, and Sergio was fantastic with communicating potential tenants. So we went from handing the keys, to securing a tenant in less than a week. We can't recommend the property management team at horwood Nolan team enough, and forsee having a long standing relationship with the.

Mark oGoogle

The house went on the market and I attempted to contact the agent, Ben Horwood, multiple times over two days. I called repeatedly and left several voice messages and received absolutely no response. I then attended the first open house. Upon arrival, I provided my details to a young staff member at the front and proceeded to inspect the property. When I went to the backyard, I saw Ben Horwood standing there on his phone, texting. As I approached, there was no greeting, no acknowledgement, and no effort whatsoever to engage with me. As a genuinely interested buyer, I asked some very basic questions, the land size, the starting price point, and the auction date. Ben could not answer any of them. His only response was that "all the information is online." He didn’t even know the auction date himself. It was clear he had no knowledge of the property and no interest in assisting potential buyers. What makes this even more shocking is that Ben Horwood is the Founder and Managing Director of Horwood Nolan. To be treated this way by the head of the agency is unbelievable. The lack of professionalism, preparation, and basic courtesy was appalling. I will definitely not be selling any of my properties with Horwood Nolan, nor will I be inspecting any properties they represent in the future. I cannot believe that a real estate agent, especially the founder of the company, would behave in such an unprofessional manner. Shame on him.

Clarissa AGoogle

Daniel was an amazing property manager throughout my tenancy. He was patient and understanding, and took care of any issues I had quickly and professionally. He worked with me to make sure everything was sorted, right up until I left the property. I’m glad I got to have his support during my time there.

lawrence lontocGoogle