Hart Estate Agents - Rose Bay

I wish to share my experience dealing with the director/principal of this agency. As a local buyer, I engaged with the agency in good faith with the expectation of clear communication, transparency, and professional conduct. I was advised that we were proceeding toward exchange of contracts and was told I had until a specified day to finalise this. However, communication then ceased without notice or explanation, and I was later informed that the property had been sold to another party. During the auction process, I also felt under pressure to submit a higher bid, which I ultimately declined. Following this, the call ended abruptly. Despite the unclear status of the process, I was later contacted and asked to provide bank details regarding a deposit, and was also requested to attend the office at 6:30pm to leave a deposit, which I found unusual and unprofessional. Overall, my experience raised concerns for me around communication, consistency of information, and process transparency. Relying on the information provided, I incurred legal and related costs, as well as significant time. I believe this experience warrants attention, and I would encourage others to exercise careful due diligence when engaging with this agency.

Anonymous AnonymousGoogle

The experience I’ve had renting my home through Hart has been very good. From the very beginning, the guidance and support we received, the way the house was handed over, and especially the communication throughout the whole process have been outstanding. Thank you very much to the Hart team, and especially to Jethro for supporting us from day one and making everything smooth and easy for us.

Franco PazGoogle

We had Dalia from Hart Real Estate for a few years, and she was so amazing. She was always incredibly helpful with our needs and is impressively fast to respond. Beyond her professionalism, she just brings such good vibes to every interaction. We couldn't ask for a better agent!

Cristian SotoGoogle