Elders Real Estate - Gatton

I used this agency to manage my investment property for more than 10 years. Unfortunately, over that time I experienced repeated issues with tenant selection, rental payments and property damage, and I became increasingly dissatisfied with the level of proactive management. On one occasion, a tenant vacated the property leaving significant damage documented in the exit inspection report. I have repair records and invoices for approximately $5,300 in wall repairs and $2,350 for carpet replacement. More recently, I raised concerns about another tenant repeatedly making late and partial rental payments, despite the tenancy agreement requiring rent to be paid weekly. I understand that a formal breach notice may not be appropriate until the statutory threshold is reached; however, I was concerned that an ongoing pattern of partial and late payments was being treated as acceptable without my approval as the owner. I also found communication and proactive management to be areas of concern. After more than 10 years, I have decided to move my property management to another agency. I am sharing my experience so prospective landlords can carefully consider the agency’s tenant screening, arrears management, inspection standards and communication before making a decision.

Johnny ChangGoogle

Don’t use this realty. If you are a landlord, let it be known that they do not care if your property deteriorates. They are the worst agent for management.

Thelma SimonsenGoogle

I do not recommend landlords using this agent for property management. The house that is rented by them in Laidley is deteriorating badly and they don’t notify the owners of any issues. Torn fly screens and fence ready to collapse. Find an agent who cares. I did.

Lindsay SimonsenGoogle