Crowne Real Estate - Ipswich

Excellent customer service. Our investment property is being managed by Crown Real Estate Ipswich since 2021 and we've never thought of going with other property management company since then. They are very punctual with communicating any tenant issues and inspection reports. I am impressed how they are on top of every inspection schedules, rent statement, contract updates and notices with any new legislation changes and how it would affect landlords and tenants. They action promptly any invoices or bills to make sure that it is paid on time. Any issues reported by tenants is being communicated promptly to us and they liaise with their contractors to get it fixed asap. Emerence has been very helpful and she ensures that they respond to any of our queries within 24 hours. Their professionalism and excellent customer service had earned trust from both landlords and tenants establishing a good working relationship. I believe that this sets them apart from any other property agent. I would totally recommend Crown Real Estate agent for any property management services.

Maria PangilinanGoogle

Fantastic experience from start to finish. . Geoff was incredibly helpful running me through each step when it came to selling my unit. He was always available in person or over the phone to answer any questions or assist with any help I needed. He made the process as stress free as possible and always kept me up to date with the sale, from the success of inspections to the likelihood of an offer. He was realistic on the price I would be able to get and most importantly delivered the results. Could not be happier with the work Geoff has done.

Scott BensonGoogle

I had a wonderful experience renting through Crowne Real Estate. Although they no longer appear to be with the agency, I rented through Kaitlyn and Jody and they were honestly angels. They supported us enormously as tenants while we were dealing with a difficult landlord who was not maintaining the property to minimum housing standards and eventually left their service. Throughout that time, they went above and beyond to help us, even trying to assist us in finding another property so we could move out of the situation. They were always kind, supportive, and genuinely lovely to deal with. I’m very grateful for the way they handled everything and couldn’t thank them enough for their help.

Gemma AnaisGoogle