CobdenHayson Balmain - BALMAIN

If you are looking to rent out your property, do not use Cobden Hayson unless you want to waste your time and money. We used Cobden Hayson thinking a boutique agency would provide better servicing for our Inner West house. Every property manager we engaged with, including CH, said our house was an easy house that could be rented out in 1 week. Every week we would get an update that there was was 0 attendance to the inspections, in the email it would say: "Expect to hear from us by Monday afternoon to provide you with an update on feedback from Saturday's inspection as well as discuss any applications we may have received." however we would never receive any updates and I had to chase up the team myself to get feedback on the market and what was happening. The worst part was after weeks on the market we decided to change agencies, and during this period it was made known to us that a door tag left in the care and responsibility of the team had gone missing. The team claims they gave the responsibility of the tag to the leasing consultant who supposedly they can no longer get in contact with. The story has now changed again saying apparently they decided not to pick up the key, in direct contrast to screenshots of messages saying otherwise. In the end I paid for the "Marketing" with 0 applications over 3 weeks, and my house key tag lost, with no accountability and no apology, not even mentioning the security risk of our house with a missing tag. Read the screenshots yourself and think do you want to go with a team that takes no ownership or care of your property?

Bonny LiuGoogle

My wife and I ware saved by our property manager Natascia Mastroianni so many times. She does job done quickly and professionally. And solve any issues. She is the best. And we also would like to mention Luke Turner. He always treated us with respect. We strongly recommend Cobden Hayson.

junya ayaiGoogle

Yusef was exceptional to work with and truly went above and beyond to help me secure an apartment within a tight timeframe. When I mentioned I liked a place in Balmain, he immediately stepped in to help and made the process seamless. He was highly responsive, proactive, and very empathetic, taking the time to understand exactly what I was looking for. His clear communication and genuine dedication made everything smooth and stress-free. I was able to secure a great place quickly without compromising on my needs. Highly recommend him and his team ☺️

ShivaliGoogle