Century 21 Central Mountains - Hazelbrook

Bought a home through Century 21 Hazelbrook and, during numerous site visits prior to settlement, I repeatedly raised concerns about the amount of rubbish and unwanted items left on the property. The agent assured me he would personally work with the seller to ensure the site was cleared before settlement. I even advised that I was prepared to delay settlement if the issue wasn't resolved; however, on the morning of settlement, the agent was adamant everything was under control and encouraged me not to delay. Fast forward two months, and to my surprise, a significant amount of the "junk" was discovered hidden under a section of the house, together with a number of other issues that added to my disappointment with the way this sale was handled. Long story short, my experience left me feeling that some staff will tell buyers what they want to hear in order to get a sale finalised, only for those assurances to mean very little afterwards. There were other issues with the sale that I won't mention here. All I'll say is caveat emptor ("buyer beware") when dealing with Century 21 Hazelbrook. Update: July 2026 Eight months after posting this review, the agent contacted me out of the blue and asked me to remove it because he disagreed with what I had written. During the conversation, rather than acknowledging the concerns I had raised, he attempted to shift responsibility onto me. The agent also appeared to backtrack on his earlier assurances that he would personally ensure the property was cleared prior to settlement. Instead of addressing the issues that led to this review, the conversation seemed focused on disputing my experience and avoiding accountability. If anything, the call only reinforced my original opinion of how the matter was handled. Buyers eventually become sellers, and based on my experience, I would not choose Century 21 Hazelbrook to sell my property.

Simon HGoogle

We had a wonderful experience purchasing our property with Danny. He was highly professional, always responsive, and consistently willing to help throughout the entire process.

Kedar KamathGoogle

Danny and Chris were super helpful with helping us find our new home. I highly recommend their service as it doesn't feel forced or salesy, but friendly and caring. Thanks again 21 Century team!

Nicolaj BGoogle