Airey Real Estate - CLAREMONT

Belinda was an absolute pleasure to work with. Her in-depth market knowledge and unwavering commitment to helping us achieve the best possible outcome truly stood out. She offered thoughtful advice, paid close attention to every detail, and worked tirelessly to ensure a smooth and successful sale. We’re incredibly happy with the result and grateful for her support throughout the process. Highly recommended!

Ruiyang XiiGoogle

As an owner of several properties Airey started well, then seriously faded, to the point we felt they worked for the tenant and not the owner( note many good reviews from tenants). They insist on having a 3 year management agreement which we refused to sign due to clause requiring an exit payment should you sell a property...they finally agreed to remove this clause and then charged $200 when we sold a property...dirty operators, we would never go back to them. ...Indeed, I have just discovered the edit function...please feel free to post the page with the deleted clause (initialled) from the most recent management agreement. We had no other changes made at that time. Any correspondence pre-dating this is irrelevant. Please feel free to contact me at any time now that you are aware of your error. Best regards.

Stephen BrownGoogle

In reply to your response following Stephen Brown's review... Not misleading at all, a factual and honest review. Regret, no sinister conspiracy theory in the timing...our accountants picked this up during the preparation of our end-of-year statements, very recently. Indeed, your manager was very persistent in requesting our acceptance of a management agreement. And let's be honest, a property rental company without a file full of signed agreements is not worth very much. Only after our prolonged resistance regarding the exit clause was it removed and we were able to move on. To then knowingly charge that fee is in very bad faith and dishonours the agreement. The measure of a business is not the mistakes it makes, but the manner in which it responds to them. You have clearly demonstrated that you are willing to breach signed agreements with your customers and then attempt to obfuscate the situation by casting aspersions as to the motivation of the customer. The best course of action, once you learned of your mistake(?), would have been to return those funds with an apology and then respond with that information. I am glad that I have provided an opportunity for you to personally demonstrate all these shortcomings within your business to the wider community, thus reinforcing my review. It appears that $200 is worth more to you than your reputation. Best regards, Stephen Brown.

Dawn RudduckGoogle