Western Town & Country.com.au - York

SELLERS AND BUYERS BE AWARE DO YOUR OWN DUE DILIGENCE, We recently purchased a home through this company and I would not recommend. After we went and saw the home and we were then was harrassed by phone for 2 weeks and multiple times a day and nearly considered not placing an offer because it was very frustrating, after this when the contact was signed the agent failed to convey we did not want the furniture in the home and consistantly became confused calling us thinking we were the selling party on more than one occassion. When the bank went to confirm the value of the property, they had to go out twice, as the first time Nick Di Giulio misplaced the keys for the home which held up our approval. We were activitly encouraged not to go ahead with the building inspection and if we hadnt we would not have discovered that the building was infact wood frame and not steel frame as we were informed. Nick Di Giulio also became increasingly difficult to get a hold of not just us but also the settlement agent to get the required information to move forward. When it came to our final inpection we arranged a day but failed at a time, when trying to call him 3 times and our settlement agent also tried to get in contact we had no luck, we had driven to the home at this point and wasted an entire day from our own business. The day before settlement at 2pm the seller of the home came to realise that we had infact had not wanted their furniture the entire time and they had a limited window to collect their stuff, not only did it put them out it also put us out as we had done everything needed to sell our home and be ready to move in. Because of Nick Di Giulio's inabilty to properly convey the messaged to the other party we were essantially homeless for a night without any extra clothes or a place to sleep. So we had to purchase food, a hotel and extra clothes and at no point did he appologise of try and offer us compensation to help with the unexpected cost, and I cannot imagine the distress this also put on the seller of the home.

jason kyleGoogle

A huge thanks to Nick for his caring nature, hard work and dedication to find the new family for our beloved family home. We highly recommend Nick for his knowledge and relationships he’s built over decades.

Bo RobinsonGoogle

Very helpful .I hope to be living in York this time next year

big jeffGoogle