Spillane Property - Newcastle

Donna was highly recommended to us when looking to sell. We found Donna and Patrick to be easy to work with and the whole team at Spillane to work as an effective and friendly unit with great communication. Donna is clearly a highly experienced agent and is able to provide results in any market conditions. We have no doubt that Donna worked as hard as possible to acheive a excellent result for our property. I would highly recommend Donna and would not hesitate to use Spillane again.

SamGoogle

She overstated her valuation to convince us to sell with her, then under quoted the property 25% less than what she’d told us was “very possible”. The strategy was bonkers because it didn’t attract a single buyer with sufficient budget. She got an offer below the target range, She then told us this was the best offer and put an uncomfortable amount of pressure on us to take the deal. When we refused the offer she told us she didn’t want to sell our house anymore and delisted the property We just felt so manipulated by the whole experience, we felt we had to defend our own interests because Spillane’s only goal was making a sale at any price to get the commission in the door. We relisted the property with another agent and achieved a bit more than the previous offer but we had much greater trust that they were actually working in our best interest

Nick MartinGoogle

Reliable, organised, attention to detail and genuine care from start to finish. I highly recommend Spillane Real Estate, specifically Donna Spillane and her team, to anyone looking to sell their home. As someone who had never sold a property before, I was initially unsure about the process and what to expect. From our very first meeting, Donna was approachable, knowledgeable, and incredibly easy to talk to. She immediately put both myself and my brother at ease. Donna came thoroughly prepared with detailed information about every stage of the selling process and took the time to explain everything clearly and honestly. Her professionalism, experience, and genuine care gave us complete confidence from start to finish. Throughout the entire marketing campaign leading up to auction day, Donna and her team maintained excellent communication with us. We were updated daily and always felt informed, supported, and reassured. Their reliability, organisation, and attention to detail were outstanding. The marketing of our property was exceptional and clearly reflected the team’s expertise and commitment. Most importantly, Donna’s hard work and negotiation skills resulted in a fantastic outcome, achieving a great price for our home. My brother and I truly felt we were in safe and trustworthy hands throughout the entire experience. Donna and the Spillane team made what could have been a stressful process feel smooth and manageable. We are incredibly grateful for their dedication and would not hesitate to recommend them to anyone considering selling their property.

Kath GibsonGoogle