Crown Property Group - Australia

Zoran from Crown property has been provided excellent services. Quick communications. Always professional and reliable in handling any issues. He made the entire leasing process smooth and stress-free. I highly recommend his services to anyone looking for a dedicated agent in the area."

zhi yong peiGoogle

⭐️ 0 Stars (If I could give zero stars, I would!) I rented a property at 100 Railway Road, where Zoran Veleski, the ‘CEO’ of Crown Property Group, acted as both the property manager and landlord. Upon moving in, everything was supposedly 'freshly painted,' but there was a weird yellow staining in the rooms that I naively overlooked- a mould inspection confirmed this was mould. I raised ventilation issues and leaking from roof (which caused mould) with Zoran repeatedly for a duration of 3 months between June and finally, October when my lease was going to expire anyway. Zoran sent Nick from ‘Nifty Nick Property Services,’ claiming in emails that this person was a 'licensed tradesperson. (please see evidence below of looking up their license, I am more than happy to admit if I was wrong, however, I searched this issue extensively and could not find a license). I questioned the decision to send Nick out and specifically requested he not be assigned this job, especially after he had been sent for lawn maintenance and I personally did not have the best experience. Despite my concerns, he continued to be assigned the job and apparently disputed what I claimed in emails and what I showed him on the day of inspection. While he did ‘suggest’ installing exhaust fans, this was never completed. I repeatedly emailed Zoran to assist with coordinating a tradesperson, as I work full-time and couldn’t accommodate the hours requested. Despite providing my availability, the tradesman assigned to the exhaust fan request kept providing times that were outside my availability. I ended up CC'ing Zoran into emails, requesting that he assist in anyway and truly, I would have been completely fine with Zoran providing keys to the tradesperson and them attending when I was not present, as I asked Zoran to assist and his reply was that I have been provided with times. When I realised the mould problem was not going to be sorted out by Zoran, I hired Nanotise, a reputable company, in September to provide an official mould report. Zoran completely dismissed their findings, insisting that Nifty Nick Property Services was sufficient enough evidence for him. See below evidence, he threw blame back onto us as tenants. Zoran also sent me an inappropriate email accusing me of vaping during my commute to work, which was completely fabricated. I believe this was an attempt to downplay my legitimate health concerns living with mould and dampness in the walls/ and underneath the property, as was photographed by Nanotise. Zoran also claimed no previous tenants had ever raised issues with the property, which had been rented for over 20 years consistently, according to him. Luckily, my wonderful neighbour Robynne provided me with correspondence from past tenants who had dealt with mould and scarily enough termite issues whilst residing at the property. I eventually took Zoran to NCAT and won $1,000 in compensation (He is yet to pay this, was given a week and a day on Thursday 17/10) . Even after this legal resolution, Zoran failed to provide times and an opportunity for me to complete an exit inspection with him, which made an already stressful situation worse. I’m now out of the property, and yes, I won compensation, but I’m sharing this experience as a warning to others. After just one year of renting here, it was the worst experience I’ve ever had, and I wouldn’t wish it on anyone else. If you value professionalism and respect for your rights, just be mindful and good luck!

Brittany BurdonGoogle

They were a best choice we bought the first house by their office it’s a nicely Deal with them

amal dyabGoogle