Arnold Property

Outstanding support from Arnolds Property. I was originally self-managing my rental property in Elermore Vale through RentBetter, which worked well for over 3.5 years. However, once I decided not to renew the lease so I could carry out works on the property, and after neighbours began raising complaints, the situation quickly deteriorated. Unfortunately, the tenants became extremely difficult, and the experience turned into a complete nightmare. I contacted several real estate agencies to see if they could assist with the eviction process and take over communications with the tenants, but most were unwilling to get involved due to the complexity of the situation. I was then recommended Arnolds Property by a friend, who had previously received help from them with a rental valuation at no cost. I reached out to Michael at Arnolds Property, and from the very first conversation he was more than willing to help. For 2–3 months, Michael supported me through the entire NCAT and eviction process, taking over communications and managing the tenants, even as their aggression and complaints were redirected toward the agency. Remarkably, all of this support was provided with no charge. Steve, the owner, was also present on eviction day and provided calm, clear explanations on how to handle the situation. Both Michael and Steve went above and beyond any expectations I could have had of an agent, and their professionalism, patience, and genuine support helped me get through an incredibly stressful time. Subsequently, Arnolds Property are now the managing agents for my rental property, and I would not hesitate to recommend them to any landlord needing knowledgeable, supportive, and trustworthy representation!

SharleneGoogle

I had a very positive experience working with Michael during the purchase of my property. He was professional, knowledgeable, and consistently responsive throughout the entire process. His clear communication and attention to detail made the transaction smooth and stress-free. I would confidently recommend Michael to anyone seeking reliable and high-quality real estate services.

Dan DjukicGoogle

Michael and his team are very professional. We went with Arnold Property because our neighbour recommended them and also because they are a family-owned business, which in our opinion are far better than the big franchise businesses. We used Arnold Property to manage our property for five years, and they also helped us to sell the property. They looked after our property very well, from choosing the tenants, to quarterly house inspections to overall managing the property, they were consistent with their excellent service. I like the fact that they do their job without us chasing them to do it. They get back to our email within a day (which is a rarity nowadays). Selling our property was a new experience for us, Michael guided us in each and every step of the process. His communication skill is very impressive. He was easy to reach even during weekends he would take our calls and answer our millions of queries with ease. Michael was very transparent, genuine and ethical with all the dealings. We appreciated the fact that they were not focused on only making profits but making the dealings a good experience for both the buyers and the sellers. It was wonderful to see how Michael believed in valuing the time of the buyers as well. We found Michael to be a very enthusiastic young man, passionate about his work and willing to go above and beyond for his clients (one instance when we said we wanted to take photos of the place with our family before the settlement, without hesitation he volunteered to come on a Saturday to take the pics for us, it was so kind of him to offer, his gesture will always stay with us) We wish Michael and his team all the best.

Kamana BantawaGoogle